The North Texas Tollway Authority staff consists of more than 700 dedicated employees who strive to achieve the NTTA Mission: To provide a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region’s growing need for transportation infrastructure. But what the mission statement does not say is that those employees each do their part to focus on quality customer service and making your drive on the NTTA’s toll roads a pleasurable experience.